Frequently Asked Questions

Do I provide my own lock? Who keeps the key?

At Nova Storage, we understand the importance of securing your belongings. You have the option to purchase a high-quality lock directly from us, or you can provide your own. Regardless of your choice, you maintain complete control over your unit’s access. Nova Storage does not keep a copy of your key, ensuring your privacy and security.

How can I pay my bill? What form of payment do you accept?

Nova Storage offers several convenient payment options. You can pay your bill in person at any of our locations using cash, check, or any major credit card. For added convenience, we also offer automatic billing. Simply set up automatic payments at our office, and your monthly bill will be charged to your preferred payment method, ensuring you never miss a payment.

Is my rental month-to-month?

Yes, at Nova Storage, we believe in flexibility. All of our rental agreements are on a month-to-month basis, allowing you to rent for as long as you need. The minimum rental period is just one month, providing you with the freedom to adjust your storage needs as they change. Start renting your unit with Nova Storage today!

Can you rent me a truck?

Some Nova Storage locations do offer on-site truck rentals check with the store manager for more details.

What can I store in my unit?

Nova Storage allows a wide range of items to be stored in your unit, including furniture, appliances, clothing, kitchen items, and other household goods. However, for the safety of our facilities and other tenants, we do not permit the storage of perishable items such as plants, food, or any organic materials that can spoil or attract pest or hazardous materials. If you have any questions about specific items, please contact our friendly staff.

How much space do I need?

Determining the right storage unit size can be challenging, but Nova Storage is here to help. Our experienced managers can assist you in finding the perfect fit for your needs. Simply provide us with a brief description of the items you plan to store, and we’ll help you determine the appropriate unit size. You can also refer to our comprehensive size guide for visual examples.

Do you have an administrative fee for move-in?

Yes, Nova Storage charges a one-time administrative fee of $30 at the time of move-in. This fee helps cover the costs associated with setting up your account and ensuring a smooth move-in process.

How long is my renting term?

At Nova Storage, we offer flexible month-to-month rental terms. This allows you to rent your storage unit for as long as you need, without any long-term commitments. Rent your unit from Nova Storage today and experience the convenience of flexible storage.

Is there a deposit?

Nova Storage strives to make storage affordable and accessible. We do not require a separate security deposit. You will only need to pay the first month’s rent to secure your unit.

What documentation do I need to rent a unit?

To rent a storage unit at Nova Storage, you will need to provide a valid driver’s license or another government-issued form of photo identification. This ensures the security and verification of our tenants.

What kind of security system do you have?

Nova Storage prioritizes the security of your belongings. Our facilities are equipped with state-of-the-art security systems, including gate-controlled access to restrict entry and individual alarms on every storage unit door. This provides multiple layers of protection for your peace of mind.

Do you offer boat and RV storage?

Yes, Nova Storage offers convenient outdoor storage solutions for a variety of oversized items, including boats, RVs, classic cars, utility trailers, and more. Our facilities provide both covered and uncovered storage options, allowing you to choose the level of protection that best suits your needs. We understand that these items represent a significant investment, and we’re committed to providing secure and accessible storage solutions. Please contact your nearest Nova Storage location to inquire about availability and specific options.

Do I need insurance?

While Nova Storage takes every precaution to secure your belongings, we recommend protecting your stored items with insurance. We offer affordable, self-storage specific insurance through the Bader Company. This plan provides low-priced coverage with no deductible, giving you peace of mind knowing your belongings are protected while stored at Nova Storage. You can enroll in this plan at our office. Additionally, we recommend checking with your household insurance provider to see if your stored goods are already covered.